Ready to stop answering
"Where's my order?"
Replace your tracking app, chat tool, and review tool with one install. Try Pro free for 7 days. Set up in 60 seconds.
GoDeliver.ai replaces your tracking app, live chat tool, and half your support team. AI resolves delivery tickets instantly with rules you set, escalates to a live rep only when needed, and post-delivery follow-ups turn orders into reviews.
Try Pro free for 7 days. Starter from $7.99/mo. Cancel anytime.
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Also works with BigCommerce, Magento, Wix, Squarespace & more
"Where is my order?" is the #1 support request for e-commerce. Your team answers the same question hundreds of times a month.
Customers who wait more than 24 hours for a delivery update are 3x more likely to leave a negative review or dispute the charge.
Every new support hire costs $3,000-$5,000/month. GoDeliver's AI handles repetitive tickets automatically with rules you set, and knows exactly when to escalate to a live agent.
Every ticket is classified by intent, sentiment, and urgency using Claude. "Where's my order?" gets answered automatically using live tracking data, and your knowledge base trains the AI to draft replies in your voice.
ProA chat bubble on your store that greets visitors and answers delivery questions in real time. Checks order status, resolves WISMO instantly, and auto-creates tickets for complex issues. One script tag to install.
ProEmbed a "Track Your Order" box on any page. Customers enter their email or order number and see live status, carrier info, and ETA — plus report issues, upload damage photos, or start a return right there.
Starter + ProAuto-configured with your logo and colors. Estimated delivery dates, real-time status timeline, and carrier auto-detection for USPS, UPS, FedEx, and DHL.
Starter + ProCustomers report issues (late, missing, damaged, wrong item), upload damage photos directly or via SMS link, and request returns — all from a branded self-serve portal on your domain.
Starter + Pro"Arriving tomorrow" and "Out for delivery" notifications via email. Keep customers informed before they ever think to ask.
Starter + ProLive status polling from UPS, FedEx, USPS, and DHL. Your customers see real-time updates without you lifting a finger — and alerts fire automatically on every status change.
Starter + ProAI-powered flagging, time thresholds, and high-risk category detection route the right issues to your team — everything else resolves automatically.
ProAutomated "How was your delivery?" follow-ups via email + SMS. Injected review links, coupon blocks, and CSAT micro-surveys that turn deliveries into revenue.
ProOne-click install from the Shopify App Store, or download our WooCommerce plugin. Auto-pulls your store info and your tracking portal goes live immediately.
Branded tracking portal is instantly active with carrier auto-detection and estimated delivery dates.
"Where's my order?" answered automatically. Complex issues get classified, prioritized, and drafted — your team just reviews and sends.
Post-delivery follow-ups request reviews and send coupons automatically. Revenue grows on autopilot.
Under 60 seconds. Install from the Shopify App Store or download our WooCommerce plugin, then choose your plan. Pro comes with a 7-day free trial — you won't be charged until it ends. Your branded tracking portal goes live immediately.
GoDeliver.ai works with Shopify (one-click App Store install) and WooCommerce (free WordPress plugin). For BigCommerce, Magento, Wix, Squarespace, and other platforms, use our standalone dashboard with webhooks or REST API — same features, same pricing.
Every ticket is analyzed by Claude (Anthropic's AI) for intent, sentiment, and urgency — this works on all plans. On Pro, simple "where's my order?" questions are answered instantly using live tracking data, and the AI drafts suggested replies using your knowledge base — your policies, FAQs, and product info. You review and send with one click.
We auto-detect carriers from tracking numbers. USPS, UPS, FedEx, and DHL are supported at launch — covering the vast majority of online merchants.
They're guided through the Self-Serve Resolution Center. The AI classifies the issue on all plans. On Pro, simple questions are resolved automatically and complex issues get a suggested reply ready to send. On Starter, tickets are routed to your Priority Inbox with the AI classification to help you respond faster.
Yes. Cancel anytime from your Shopify admin or GoDeliver.ai dashboard. We send a reminder email 3 days before your trial ends. No contracts, no hidden fees.
Starter includes 500 tracked orders/mo, Pro includes 2,500 + 1,000 SMS credits. Beyond that, it's $0.01 per additional tracked order and $0.03 per SMS. Usage is always visible in your dashboard.
Replace your tracking app, chat tool, and review tool with one install. Try Pro free for 7 days. Set up in 60 seconds.